How to Write Anything

How to Write Anything

Frequently, I’m asked to write various things: articles, press releases, blurbs, descriptive paragraphs, quotes, and other random items of differing lengths. Occasionally, the person who requested the work is delighted by my efforts and sometimes I’m asked if I have a...

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Your Most Important Meeting

Your Most Important Meeting

Pull up your calendar and take a look at last week. How many scheduled appointments were for the benefit or convenience of other people – updates, planning meetings, conference calls, providing feedback, etc.? If you’re like most people who work with other humans, the...

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How the Mouse Goes Awry: Complacency

How the Mouse Goes Awry: Complacency

Every brilliant strategy, each perfectly engineered process, and any flawless safety program can all be unraveled in an instant by one insidious factor: complacency. The gradual erosion of focus and attention to a task that deserves both, complacency threatens every...

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One Size Does NOT Fit All

One Size Does NOT Fit All

If every reward was financially based, no one would ever have children. At least not on purpose. This was the point I made to a coaching client after we completed the analysis for a new venture one of his friends planned to launch this year, with the hope that it...

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BP and Boeing: Spiralling Down the Crisis Cycle

BP and Boeing: Spiralling Down the Crisis Cycle

Something didn’t smell right. It was 5:45am and a British Petroleum (BP) employee was driving to work along the North Slope of Alaska near the oilfield town of Prudhoe Bay when he noticed an odd odor overpowering the smell of his heater and his truck. He pulled over...

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Assigning the Big A

Assigning the Big A

The tension in Tehran was palpable. It could be felt throughout every sector of the city – from the increased security at the airport all the way down to street vendors selling their wares from push carts. Just hours earlier, a number of would-be assassins had been...

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Not Giving It Away Could Cost You

Not Giving It Away Could Cost You

My wife has a top-level membership with one of the national fitness clubs and a couple of months ago she overheard other members talking about a membership benefit that was being taken away. It was a benefit that my wife had never used, had never even thought about using, and had no plans to use. […]

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Tool of the Week: 99 Designs

Tool of the Week: 99 Designs

99designs.com Work with designers of your choosing or start a contest for your project and let designers compete to win the work. Base prices start at $79 for a Twitter header and go up to $599 for logo and brand identity pack. The number of services is wide and deep, with service categories including Logo […]

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Not All People Are Likable

Not All People Are Likable

People tend to do business with people they know, like, and trust. The problem is, not all people are likeable. Somedays, maybe even most aren’t. When operating a business, we have to deal with people. Even in a business-to-business enterprise, we’re not actually interacting with the business – we interact with the people who constitute […]

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