Malcolm Gladwell Knows What He’s Talking About

Malcolm Gladwell Knows What He’s Talking About

Rosemary Lawlor was a newlywed, but was she just a newlywed? In the “Strike an Intentional Tone” section from his MasterClass video on writing, Malcolm Gladwell begins with a quote from the first chapter on the “Limits of Power” section in his book, David and Goliath....
Sunday Notes: Easy For Them, Not For You

Sunday Notes: Easy For Them, Not For You

Raise your hand if you LOVE to reach an automated attendant when contacting a company’s customer service number with a problem. I don’t see very many hands raised, and most of them are standing in the back, close to the exits. There are very few things more despised...
Sunday Notes: Art of Listening

Sunday Notes: Art of Listening

The 2008 global financial meltdown. Hurricane Katrina. Pearl Harbor. 9/11. These are only a few examples of disasters that might have been significantly less horrific, and in some cases maybe even outright prevented, if people had listened to those trying to sound the...
Sunday Notes: Work Like A Cartoonist

Sunday Notes: Work Like A Cartoonist

Charles Schulz – the creator of Charlie Brown, Snoopy, and the whole Peanuts gang – taught me how to read when I was three-years-old. These were the days when most people got their news from a combination of the daily newspaper and Walter Cronkite. Every...