Email Can Wait

Email Can Wait

  As a creature of habit, my morning routine establishes the course of my day. I wake up while everyone else is still asleep, so I have the house to myself. I make a cup of coffee, cook a bit of bacon, and then sit at the kitchen table to read from a book for...
Outrage Outsourced

Outrage Outsourced

Ten minutes or less of browsing Facebook, Twitter, or the internet at large and one walks away with an inevitable conclusion. Outrage is everywhere. It’s “trending” and has been for some time. Outrage is a natural outcome of judgement and, by nature, is unproductive....
Sunday Notes: Easy For Them, Not For You

Sunday Notes: Easy For Them, Not For You

Raise your hand if you LOVE to reach an automated attendant when contacting a company’s customer service number with a problem. I don’t see very many hands raised, and most of them are standing in the back, close to the exits. There are very few things more despised...
What is your most dangerous one?

What is your most dangerous one?

All week long we’ve spent looking at the various ways in which the number one is a terrible number when it comes to your business, non-profit, or venture. Now, it’s your turn. What is your most dangerous “one?” Where do you potentially have a single point of failure...
One Supplier

One Supplier

A honey-maker cannot build a business with just one bee. The critical component to your business process sourced to a single supplier can create chaos – for reasons both legitimate and malignant. A cabinet maker needs wood, a baker needs flour, and a brewer needs...